Terms / Policy

Deposit & Charter Payment

A deposit of $750 is required to confirm your reservation. Balance of payment is due 60 days prior to departure. There is a 10 day grace period for reservations made 70 days or more prior to departure.

Security Deposit

The security deposit of $1500 will be applied to any charges resulting from lost or damaged items, late returns, environmental issues, excessively unclean boats, or damage resulting from negligent operation or activity on the houseboat. The deposit must be placed on a credit card. Cash or cheques are not accepted.

Reservation Changes & Cancellation

CANCELLATION POLICY
ALL CANCELLATIONS MUST BE MADE IN WRITING.
ALL POLICIES PER SAILING YEAR WILL APPLY TO THE RESERVATION
Bookings made more than 60 days prior to departure have a 10-day grace period in effect. If your reservation is cancelled more than 60 days prior to departure you will be assessed a $500 cancellation fee, plus applicable taxes. If the reservation is cancelled less than 60 days prior to departure the full charter will be retained. First Charter Change is free, each change thereafter is subject to fees outlined in Charter Agreement.
 
DEFAULT PAYMENT(S)
$25 fee will be charged for each default payment regardless of error. Example: Returned Cheque, Credit Card Declined, Non Sufficient Funds, etc. The fee will be added to next payment due.

Pet Policy

Pets are welcome. Non-shedding pets are free, all other dogs have a $75 pet fee. Maximum pets allowed are two (2).

All fees are subjected to applicable taxes.